Scheduling
Our spa receptionist will assist you in planning your personalized stay with us. Please arrive 15 minutes prior to your scheduled appointment time. A late arrival will deprive you of treatment time as we end all appointments on time to respect the next scheduled guest. We will guarantee your reservation to your credit card.
Please give 24-hour notice to reschedule or cancel your appointment to avoid an account charge equal to the amount of your treatment fee.

Please – No Refunds – No Exceptions!

Cancellations
We value our time together. To ensure the highest level of service, we ask that all appointments be rescheduled or cancelled with a minimum of 24 hours. Appointments changed in less than the required time will be billed in full.

How to Prepare
For maximum results, we advise no eating within 1- hours of your scheduled appointment time. Prior to your Lymphatic Therapy, we advise no perfumes, lotions or deodorant. Prior to Colon Hydrotherapy / Irrigation we advise avoiding meat, cheese & bread for 24 hours.

Parking
For convenience & easy elevator access, ample underground parking is available for a minimal fee. Please use payment machine adjacent to elevator before your scheduled appt. time.

Health Information
In order to ensure customized treatments, each client must complete a general health intake form during their first visit. Please inform us of any medical conditions or special needs prior to your scheduled appointment.

Payment Options
We are pleased to accept Cash, Personal Check, Discover, Visa, MasterCard, and American Express are accepted. There is a $30 fee for returned check.

Gratuities
Gratuities are not included with any of our spa services or gift certificates. All gratuities are at the client’s discretion. Our spa receptionist will be happy to assist you with providing for your therapists. We are grateful for your loyalty and referrals.

Cell Phone Policy
We understand the desire to keep in touch. However, in consideration of all of our guests, cell phone use is not permitted in the spa.

Draping and Comfort
Generally, undress completely to receive the full benefit of these therapeutic treatments. We will provide a robe for your convenience. To respect your privacy throughout your treatments, only the region your therapist is working on is undraped. Your comfort and care is of the greatest concern and priority, so please let your spa therapist know if they can assist you in finding your comfort level.

Safety
For your safety and ours, we take all universal precautions necessary and use the finest methods in sterilization.

Additional Considerations
Limousine or taxi service is available to and from Cove Wellness for an additional fee. Visit La Jolla Transport for reservations. Plan to stay a night or two or more in a nearby luxury hotel. For reservations visit Hotel Parisi, or La Valencia five-diamond hotel.

*Disclaimer: Cove Wellness is not involved in the diagnosis, treatment or cure of any disease whatsoever. The therapeutic methods being used by Cove Wellness are used only in the context of rehabilitation, or for the beautification of the body in the case of a healthy individual.